運送政策

Last updated: September 4, 2026

Thank you for visiting and shopping at www.ivoriopal.com. Please review the following information carefully to understand our shipping processes and timelines.

Processing Time

All orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Shipping Destinations & Estimated Delivery Times

We currently offer international shipping to the United States, Canada, and Australia. We ship via international small packets from our location in Guangzhou, China. Please note that delivery times are estimates and may vary depending on customs clearance and local postal services.

  • United States: 10-20 business days
  • Canada: 10-20 business days
  • Australia: 10-20 business days
  • Singapore: 10–20 business days
  • South Korea: 10–20 business days

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout based on the destination and package weight.

Tracking Information

Once your order is shipped, we will provide a tracking number if available. Please note that for some international small packets, tracking updates may be limited until the package reaches your local postal service.

Customs, Duties, and Taxes

Please note that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in our product prices or shipping fees.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Guangzhou Zengcheng Aiwobao Trading Firm

Operator: Xitong Liu

Email: xuhuil528@gmail.com

Phone: +86 159 1842 6387

Address: 46 Huitai East Road, 2nd Floor, Xintang Town, Zengcheng District, Guangzhou, Guangdong, 511340, China